Welcome to GLPi feature request service.
Please check if the feature has not already been requested.
If not, please describe it

0

dropdown list : allow search in comment

Sico31 il y a 2 ans 0

when  seraching in a dropdown list, the research only show the the input in the list fields.

It's a great thing to search also in the comment.

For example, for the ticket categories, we have a (1) categorie includes many software group by work or typology (RH, patrimoine, finance, voiries, etc).

For each categories we have a comment describe all software included.

If a technician search for a softaware, so he could have the right categorie instead of ... nothing

0

Add notes to tickets notification

andrea olivares il y a 2 ans 0

Add notes to labels that can be inserted into project task notifications.

They will be inserted with a for loop because they can have more than one per activity.

The insertion or modification of a note as an "update event" of the activity must also be managed in order to trigger the sending of the notification.

0

Add Option to Promove to Solution

FBSDev il y a 2 ans 0

Hello guys.


We use 90% of GLPI via email, most solutions are sent via email.

There could be an option in the system where I promote the last conversation to solve the problem. That would help a lot.

Currently most of the solution is "OK" as it is answered by email.


Idea Image,

Image 425

Rgs

FBS

0

Improving ticket category attribution based on mail collector

Random488 il y a 2 ans 0

Hi,

Could a solution be thought to improve collecting emails from different mail folders without having to setup multiple collectors to have them placed in specific glpi categories??

With the actual version of glpi, those are the possibilities : : 

-business rules allow detection of the subject, however an email subject from an external party/client, is not something in general which you want to change/touch

-business rule based on collector's email adress is ok, however setting up several collectors to have their specific folder inspected could maybe be done in a more pragmatic way.

In a better world of course gmails, thunderbird, etc, would have a similar header field for tags and labels and then an easy rule could be added :)

Thank you for your time

0

v10.0.5 gabarit ticket champs masqués

rembert il y a 2 ans mis à jour il y a 2 ans 1

Bonjour,

Sur les gabarits tickets default et utilisateur, j'ai masqué 2 champs :

observateur et lieu

quand je me connecte avec un code utilisateur, les champs ne sont pas masqués.

Je ne comprends pas pourquoi.

Bonen jorunée

0

Add an upgrade console command

Ben il y a 2 ans mis à jour par Loiseau2nuit il y a 2 ans 1

Upgrading GLPI to a new version is a pain. It would be great if there was a console command to upgrade GLPI to the new version.

0

Add more than one Group at Automatic rule assignment rule

PauloLima tech il y a 2 ans 0

It is not possible add more than one Group to users through Automatic User assignment rule

Image 421

After add the first group, the option GROUPS is not displayed again.


It will be very usefull to Work with Groups based on Catalog Services 

0

Business rules for tickets

fabioneres08 il y a 2 ans 0

Hi! It would be interesting to add the option of transferring calls between entities in the rules, as with items. Example: Criterion = technical group Action = entity assign x In this way, calls would be automatically routed between en

0

User permissions - history etc

DragonflyMAD il y a 2 ans 0

Is it possible for the reporting user in the simplified view not to display the history of the request and information such as the person assigned to perform the task

0

resizing column witdth on ticket list view

Random488 il y a 2 ans mis à jour il y a 2 ans 1

Hi,

I do not know if this is a big modification or not but resizing horizontaly column witdth on assistance view would rock(and thank you for already adding the column reorder in glpi 10 !)

Kind regards,