+1
Default Solution Template
Hi Guys
I would like to create a solution template of predefined fields so that when the engineers fill out the solution field, it uses once of the solution templates that have been created.
Сервис поддержки клиентов работает на платформе UserEcho
Hello, I'm trying to do the same think (2 years late) did you got to set default solution template? If yes, could you help me with this configuration?