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Remove subcategory display from ##ticket.category##

markwakwak 5 years ago 0

Hi,

Conversely from my question about ##ticket.entity##, is it possible to remove the sub category from the ##ticket.category## tag in mail template ?

For example, I have "Ticket category > Sub category", I want to display only "Ticket category" in the notification, but keep the subcategory in my GLPI system, for statistics.