- General
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Ideas
+1
Auto populate location details of the requester in creating ticket.
I'd like to know if this is applicable to majority. Is it possible to auto populate location details of the requester in the ticket location field. Requesting user already have location details. This is necessary in generating report by locations.
Best Regards,
Customer support service by UserEcho
It would be really nice to have such an option as soon as the ticket creation form is rendered, because when you use rules to do that they need to be processed by the server first, and so the requester has no way to check it previously and change it if aplicable.