- General
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Ideas
+11
Integrate ticket survey plugin into the core
Many helpdesk tools on the market offer this plugin funcionalities.
It is very disadvantageous to move to GLPI 0.90 when this plugin is activitated in a previous version and not up to date.
It is very disadvantageous to move to GLPI 0.90 when this plugin is activitated in a previous version and not up to date.
Servicio de atención al cliente por UserEcho
Disclaimer: I like the fact that additional features for GLPI are possible via plugins: this makes the GLPI core less bloated.
Why integrate a plugin into the GLPI Core? If the plugin does the job there is no need to make it part of GLPI.
If you think the plugin's features should be integrated into GLPI's core: please explain why it should be, which advantages it would brings, why the plugin-solution is not working (or badly).
The actual version of this plugin is buged and his developper is not avalibable to debug it.
And it's allays a pity when a new version of GLPI is available but plugin has not been updated yet.
TicketSurvey plugin is no more compatible since GLPI 9.4.
It will be really useful to integrate this plugin in GLPI to make survey creation possible in the ticket description field