Assign ticket to technician directly from the ticket panel

allesanderbc 3 years ago 0

It would be interesting if, on the ticket panel, there was a way to get the ticket for you. This would make the flow faster.

For example, in the Redmine Easy system, when hovering over the tickets, it opens a floating button to start the ticket from the ticket panel, as shown in the image below:

Image 359

Or even have a column with a start icon, that when pressed, the ticket would already be assigned to you.

And another additional idea that would be more interesting is that when pressing this button, somehow integrated with the Actualtime plug-in, for example, start a task that already counts time.