Add a button to not notify people on a follow-up add
markwakwak 3 years ago • 0
I am using the profile of my users to manage who sends what.
For instance, users in "Support" profile can use tasks and follow-ups, with :
- tasks being private (internal) communication
- follow-ups as public information.
But sometimes, users with "Support" profile need to send follow-ups only to customers but there is no added value internally to the post.
That's why I would have like something like this :
Or anything like "Customer only", as you'd like.
Customer support service by UserEcho