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Have a check box filter for users appearing in the user list , in user profile
currently plugins such as fusion inventory make a new user account...
This then appears in the user list for tickets and in other places.
Either:
1. have a set of "system" users that don't show up
2. have a separate "check flag" to exclude the user account from the users lists
this could also serve the purpose to hide staff that have left, whilst leaving any outstanding tickets/reports with missing information and stil lpreventing them from appearing in the user list, without haveing to play " make a special group"
Customer support service by UserEcho