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add the possibility to reduce display name (group, in my case)
Hello,
In a compagny with a large group tree (exemple : Compagny > Sub Group > Service A > Team 04 > Project Alpha), the display (in ticket list, or mail notification for instance) of the complete/full group name could makes the reading painful.
The idea is to allow to display the simple name of the group, or better, the "partial complete" name (with deep leve choice ) : exemple : "deep=1" only display "Team 04 > Project Alpha"
Best regards
Сервис поддержки клиентов работает на платформе UserEcho