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Notification on Ticket as watcher

Bill 4 года назад 0

Hi Community,

Is it possible in GLPI that on the ticket creation, I added someone as watcher and when there is an update or if ticket is closed, the watcher can be notified thru email or there will be a notification bell on the user GLPI interface. 

Сервис поддержки клиентов работает на платформе UserEcho