1. General
  2. Идеи
+2

Improve change ticket templates to allow default approval configuration

Derry Birse 3 года назад • обновлен Yorgh 3 месяца назад • 1

Allow the specification of a default approval group/user and default minimum approval validation requirement. If a template has a default approval configuration, then changing status to Approval should also generate an approval request based upon the default approval configuration.

Yorgh 3 месяца назад

It could be effectively useful to have this ability to change it at a template level to be able to have different cases according to it

Сервис поддержки клиентов работает на платформе UserEcho