Automatically change status to procesing when self-service upload document

carlosbmc 2 years ago 0

When Ticket is in "Waiting" status, there is no any way to Change status to "Processing" when document is attached by the self service user.
Either There is no way using rules.

Could be enhance the GLPI to do this, although using a rule.

| Bug fix? /no
| New feature? | yes