- General
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Идеи
+13
Profile: new column for Standard-Assistance->"New tickets"
It would be useful to be able to define permissions to be able to see New tickets (not yet assigned)
Сервис поддержки клиентов работает на платформе UserEcho
ref [9.5.6] Visibility of tickets in status New: all technicians can see those tickets vene if they are not actors · Issue #9825 · glpi-project/glpi (github.com)
In progress:
https://github.com/glpi-project/glpi/pull/14747