+359

Knowledge base search - improve search filter module

blippercop 4 years ago updated by Otoritas Jasa Keuangan 2 weeks ago 2

The search for the knowledge base should be like the other searches for tickets / changes / problems with multiple selects and "NOT contains" etc. options.

Should give the possibility to search for example:

- Contains X but not Y

- is category X

- author is X

- last editor is X

- Associated tickets / changes / problems / projects greater than X

- last edited less that MM/DD/YYYY

..

+1

To reduce complexity the search may be kept for the simplified interface (for the users) but could be expert for technichians.

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