Knowledge base search - improve search filter module
blippercop 1 year ago • updated 1 year ago • 1
The search for the knowledge base should be like the other searches for tickets / changes / problems with multiple selects and "NOT contains" etc. options.
Should give the possibility to search for example:
- Contains X but not Y
- is category X
- author is X
- last editor is X
- Associated tickets / changes / problems / projects greater than X
- last edited less that MM/DD/YYYY
Customer support service by UserEcho
To reduce complexity the search may be kept for the simplified interface (for the users) but could be expert for technichians.