+16

Customers [Self-Service] Users to close their own ticket option due to customer-error/or they solved the case.

rcastillo 2 года назад 0

Customers [Self-Service User] should close their own ticket.

I would think they should have that ability. Many other helpdesk applications give that attribute since a customer can solve their own case due to user-error.


Thank you

Сервис поддержки клиентов работает на платформе UserEcho