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TICKETS NOT AUTO UPDATE, THEY're Static

Vinicius Rocha 3 years ago • updated by Curtis Conard 2 years ago • 1

The auto update from tickets list its not working and the audio from notifications is not working. Anyone can help me?


Config > General > Default values > Auto Update Tickets (Ticket list, Kanban Project)


*The tickets do not reload the page to show the tickets, just if i press f. Summing up, the function above doesn't work*

HELP!!!

Curtis Conard 2 years ago

The referenced value is the system default. Each user has their own preferences that can override that setting.
Can you verify that your user has the setting set?

https://glpi-user-documentation.readthedocs.io/fr/latest/first-steps/preferences.html#personalization-tab

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