Private description of ticket
Random488 6 months ago • updated by Curtis Conard 5 days ago • 1
If you think about it, it makes lots of sens if you want to solve an internal private issues with external parties who need to perform tasks without knowing about important informations included in the descriptions.
Kind regards, and thank you for all the efforts to create this beautiful system
Customer support service by UserEcho
Private followups and tasks can be utilized for this purpose.