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Add "Edit" button at the Ticket Title
I took a while to discover that to edit the ticket title at GLPI 10, I had to edit the original ticket request. It would be great if there is a "Edit" button when hovering the ticket title so we could edit it on the fly, like GitHub does.
Customer support service by UserEcho
Remember to click at the "Save" button at the bottom of the ticket you're editing instead of the "Save" button at the right bottom of the page, otherwise it will refresh the page without changing the ticket title. Maybe the GLPI could shows a warning before letting the user save through the "Save" button at the right bottom of the page when there's an answer being edited instead of saving would be enough to avoid this type of confusion.