+5

Automatic update location when requester user be selected

Leonardo Gomes 7 years ago updated by Nelly Mahu-Lasson 6 years ago 1

The system can automatically, on the opening ticket, set the location based in the requester location, allowing the user change the location for your ticket.


These questions are related in those links:

http://forum.glpi-project.org/viewtopic.php?id=33726 and http://forum.glpi-project.org/viewtopic.php?id=33726

The important for location is not the location of the user but the location of the item linked in the ticket.

If you have a global printer not at the same location of the user, the location must be the location of this printer