+4

Adding observers to ticket using the mail CC field

Random488 2 года назад 0

Hi,

Could we please have an option field in the ticket for : 

-either let people add participants to the ticket by adding them in CC when they answer
-either do not let people add participants to the ticket by adding them in the CC

(ref. https://github.com/glpi-project/glpi/issues/13269)

Kind regards,

Сервис поддержки клиентов работает на платформе UserEcho