+2

Empty value for Ticket-Type to force the user to select a Incident or Request, if the filed is mandatory.

Rob Hirz 1 year ago 0

If we want to force the User to fill out the Ticket-Type and therefore make it mandatory, there should be an empty value preselected, the same way as it is in Category. As in default GLPI the Type is already prefilled with request or incident.

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