Ability to deactivate the stripping of quotes for follow ups etc.(and with that deactivating the delimter lines)
In the real world it is simply impossible to teach all staff and costumers to always remove automaticially addded information above the delimter line (i.e. Outlook's automaticially added "From, Sent, To, Topic"-Lines, the so called Outlook-Header).
If such auto-added information is not manually removed prior sending the mail to glpi, the tickets will look very confusing and further notifications mails will become litterally unreadabble due to all the content segmentation in the mail-body. This renders the Ticketsystem unusuable in some use cases (i.e. wehere mail is the most choosen way for ticket-creation and follow ups).
Therfore we have demand to simply deactivate this content-stripping on incoming mails and with that the insertion of delimter-lines in the outgoing mails. In the best case there will be an button to activate/deactivate content-stripping and delimter lines.
It is cllear, that the tickets can have multiple qoutes multiple times then, but after all, the ticket and notification-mails will stay redable and understandable. This kind of behavior is used by other systems like OTRS and is of course widley accepted by admins and users.
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