+1

Add a dropdown menu to choose predefined texts for the description field in tickets

RicardoForigua 6 месяцев назад 0

Hello, I would like GLPI to have the functionality to have a dropdown menu to fill in the description field of tickets with predefined texts, for example, to have some generic description templates for tickets. This is something I have seen in other help desk platforms and I find it quite useful.

Сервис поддержки клиентов работает на платформе UserEcho