Hi. You may take a look at this plugin : https://github.com/pluginsGLPI/escalade/
There is an option to assign the ticket to the first assign group when the ticket is solved
Servicio de atención al cliente por UserEcho
Ideas
Hi. You may take a look at this plugin : https://github.com/pluginsGLPI/escalade/
There is an option to assign the ticket to the first assign group when the ticket is solved