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Add documents already known in the GLPI database to ticket follow-ups/tasks/resolutions
Currently, when editing a ticket (or a 'problem' or a 'change') and you want to attach a document, it is only possible to upload NEW documents. It should really be possible to search for an existing document, already known in GLPI database, to attach it to our ticket.
Сервис поддержки клиентов работает на платформе UserEcho