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Extend Global search to become "Global"

kringel 11 hours ago 0

The "Global search" ist not really global yet.

It should be extended to search global as per its name. It should list all items that contain the search-text. For example i search for "ABC" and I expect to get a list of all items (assets, tickets, projects) where this text was used. It does not matter if the ticket is closed or open, the project is completed or not. I want to get ALL items as it is labeled as "Global search". I even want to get tickets included if the text was used only in a comment.

This is how a normal global search works in any other ITSM-Tool. Hope GLPI gets soon also this improvement.