Notification on event processing and pending ticket

tyrone wyatt 8 years ago updated 6 years ago 1

Currently there is a notification event for new ticket, solved ticket, close of ticket and reopen ticket but not processing ticket or pending ticket.

Can you please create new events for processing ticket and pending ticket.

These events would be useful when using the ticket (simple) template in a low notification environment.

This feature is now available in behaviors plugin.