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Feature Suggestion: Thematic Views for List Displays (Tickets, Assets, etc.)

Axel 17 часов назад 0

Hi everyone,

Currently, when customizing list views (e.g. in tickets or asset inventory), it's possible to define:

  • a global view (shared by all users),

  • a personal view (specific to the individual),and in each case, choose which columns to display.

I believe a very useful improvement would be to introduce the concept of thematic (or custom-named) views.

Why? Because depending on the context or the user profile, the required information can vary greatly.

For example, when I’m looking at the list of computers in the inventory, my needs are not always the same:

  • Sometimes, I want a technical view (OS, hardware components, network info, etc.).

  • Other times, I need a financial or administrative view (purchase date, warranty, cost, depreciation).

  • Or perhaps a view focused on support or ticket-related data.

Being able to create and save multiple views for different use cases would greatly enhance flexibility. Users could quickly switch between views based on their current needs.

Ideally, each view could:

  • Be set as personal or shared/public,

  • Be assigned to specific user profiles (e.g. Technician, Manager, Self-Service user),

  • Be named (e.g. “Technical View”, “Finance View”, etc.) for clarity.

I’m not sure if this has already been discussed, but such a feature would be extremely helpful for many organizations, especially those with diverse user roles accessing GLPI.

What do you think?

Сервис поддержки клиентов работает на платформе UserEcho