0

GLPI v11 - RSS Feed for Knowledge base

Olivier 6 дней назад 0

It would be interesting to add a new feature to GLPI v11: the ability to generate an RSS feed for the Knowledge Base on the Self-Service (user) side.

This RSS feed would automatically inform users about newly published articles without requiring them to log in to GLPI. Each feed entry could include the article title, a short summary of the content, and a direct link to the full article (if access permissions allow).

This improvement would greatly enhance the distribution of information and updated procedures within the organization. Users could easily follow new publications through their RSS reader, email client, or even an internal portal. Overall, this feature would help increase the visibility and usage of the Knowledge Base while simplifying access to information for all users.

Сервис поддержки клиентов работает на платформе UserEcho