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Display reminder validation history in the ticket's "Validation" tab
Currently, it is not possible to view the history of reminder validations and follow-ups directly within the Validation tab of a ticket.
It would be useful for this tab to display a history, including the date of the last reminder, or alternatively, add a follow-up in the ticket to indicate that a reminder has been sent.
The displayed information should include at least:
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Date and time of each validation
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Email of the recipient
Сервис поддержки клиентов работает на платформе UserEcho