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Restricting Asset Visibility in Tickets and Enabling Auto-Assignment of User Assets in GLPI 11
I am part of the Development Team. While configuring GLPI version 11, I noticed that as a normal user, I am able to view the asset details of all users in the ticket section.
I would like to restrict this functionality. My requirement is:
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When a user creates a ticket, they should only be able to view their own asset details.
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If a ticket is raised on behalf of another user, the corresponding user’s asset details should be automatically linked or assigned to that ticket.
Is this configuration possible in GLPI? Could someone please guide me on how to achieve this?
Сервис поддержки клиентов работает на платформе UserEcho