- General
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Идеи
+2
Hidden ticket
it would be nice to add a feature "hidden ticket" with a due date in the ticket goes up.
it would be useful to keep clear sight of tickets being processed and will bring up the desired ticket at the appropriate time.
for example , to schedule the deletion of an account in several weeks or even prepare for an upcoming event
Сервис поддержки клиентов работает на платформе UserEcho
Today i do it in this way:
-processing planned
- task todo - appropriate time (with reminder)
I get a e-Mail or if i do it minutes before and change the task from todo to done. I get no further e-Mail.
You can see the task in planning view.
The hidden feature is my filtered view.
I use a filter to processing without processing planned so i don't see this ticket.