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Commencé
Event Management
Implement a event management, like the ITIL v3 proposes.
Control of events, where various warnings come to a one incident.
https://en.wikipedia.org/wiki/Event_Management_(ITIL)
Control of events, where various warnings come to a one incident.
https://en.wikipedia.org/wiki/Event_Management_(ITIL)
Service d'assistance aux clients par UserEcho
Check work in progress : https://github.com/glpi-project/glpi/pull/5477