+2

Send invitation in Planning

Yannick hace 8 años actualizado hace 8 años 4

It would be useful to send invitation for appointment from glpi planning to users.


They would be able to accept it and it will be automatically added to their outlook calendar.

Hello,

Do you know that you can view the GLPi planning into outlook calendar?

Regards,

Tomolimo

Hello


Yes, but it avoids to use two softwares, if glpi could purpose "send invitation to user" it would be more efficient.

Ok, I agree,

but you need to define the complete use cases:

What kind of invitations to be sent? Meetings or Tasks, or both (and on which criterion)?

What GLPi will have to do when receiver accept the meeting/task?

What GLPi will have to do when receiver doesn't accept the meeting/task?

To whom could be / should be sent these meeting/task requests?

...

thank you,

regards,

Tomolimo

What kind of invitations to be sent? Meetings or Tasks, or both (and on which criterion)?

Meetings (appointment, migration, ticket task...)

What GLPi will have to do when receiver accept the meeting/task?

GLPI show a text on the planning (accepted, refused,please postpone)

What GLPi will have to do when receiver doesn't accept the meeting/task?

nothing (the technician will contact the user)

To whom could be / should be sent these meeting/task requests?

the user selected in planning invitation (the technician must check his planning regularly to check