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Notification infocom
Hi,
Is it possible to add those tag for infocom notification model :
- ##infocom.shortentity## : Only child entity like in ticket notification
- ##infocom.item.serialnumber## : To see serial number's item
- ##infocom.item.type## : different from ##infocom.itemtype## by giving type from item (like Server, Laptop, Switch ...)
Thanks everyone !
Сервис поддержки клиентов работает на платформе UserEcho
Hi,
Also I think tag like ##infocom.manufacturer## and ##infocom.model## will be good things
Hi,
Another thing, actually we had one notification x days before. Is it possible to have multiple notification like : 90 days before, 60 days before, 30 days before, days of expiry (and eventually every 30 days after expiry).
Thanks