+15
Allow Watchers to add follow up to observed tickets
Watchers should be able to add follow ups to tickets
Service d'assistance aux clients par UserEcho
Watchers should be able to add follow ups to tickets
Service d'assistance aux clients par UserEcho
You can achieve it, see my last comment
https://github.com/glpi-project/glpi/issues/2517
Implemented in GLPI 10.0