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Ideas
+53
Targets for tasks/solution templates
The ability to choose who can use each solution and tasks templates.
In the knowledge base we have the ability to choose the targets which can see some items. We could put that function also on the Solution and Tasks templates. What do you think?
Servicio de atención al cliente por UserEcho
Very good ideia
Good Idea my Great Friend.
Otima ideia, principalmente para quem tem varios setores que fazem atendimento.
Seria interessante colocar a opção de um alvo para os Followup templates.
It would be interesting to put the option of a target for the Followup templates.
deveria ter target para quase tudo, até para as categorias ITIL