notifications mails tickets in a single mail with copy applicants, observers, and technicians including images (tracking or resolution)

Hello,

In this case how can you manage localization?

I mean you may have recipients in English, and other in French, and other in Chinese...

Regards,

Tomolimo

Hello,
No, the need would be that GLPI sends a single mail to all the recipients concerned
Example:
GLPI sends an email to applicants in A, and to DC observers
The request is to group all the recipients to the follow-up, in the case where the senders can make answer all

to have a collaborative exchange.

Hello,

Anyway, this doesn't answer the issue of the localization, as you may have people in the recipients who speak different languages. If GLPI sends only one notification then it must be in a language that is spoken by all the recipients... (= a common language).

Regards,

Tomolimo

hello
This is the challenge, but I agree with Chris,
It is better that other users see that the mail is addressed to all concerned.

actually in the case of a French organization only, there should be an option in the configuration
in the case of multiple organizations, it is necessary to find an internal solution to glpi