Problem with rule to assign technician group
Javier Samaniego 7 years ago • updated 6 years ago • 1
I have a business rule that assign a technician group by category, for add and update. The group is added but i want change it.
Also the notification to the technician group is not sending in update case and I've set the notification for update ticket as "Group in charge of the ticket".
Thanks in advance.
Customer support service by UserEcho
Second part solved: https://github.com/glpi-project/glpi/issues/643#issuecomment-251321765