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Simple helpdesk.php include email field

tyrone wyatt 7 years ago • updated by Ketchup31 2 years ago • 1

The simple helpdesk.php anonymous ticket creation form should include an optional email address field.
This would record the same details as an anonymous ticket from email.

Ketchup31 2 years ago

May be to have this field as mandatory will allow to be able to have a foolow-up of ticket update by the requester.

Customer support service by UserEcho