+23

Closing the ticket via e-mail by the user

Kirill Lavrik 6 лет назад 0

Hi, it would be cool to perform a closing of the ticket (the decision of the ticket) via electronic mail by the user.
By type as below:

Image 137


And it is also important to have a report (statistics) on such users and such closures.

Сервис поддержки клиентов работает на платформе UserEcho