Email notification – Envelope Icon
SLRVPVLN2016 5 years ago • 0
Currently, when we are in a ticket screen, there is a button to change the notification options, it’s symbolized by the envelope icon.
For more visibility, it might be a good idea if the envelope is not the same color when the notification was turned off.
When the ticket was transferred to another technician, it would not have to ask the question.
Customer support service by UserEcho