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Reccurent ticket template - project task

chauchse 6 лет назад 0

Dear,


I often use "Reccurent ticket" functionnality. Is it possible to add the predefined field "Project - Project task" in order to auto link the reccurent ticket to the existing project task.


Example:

I use GLPI to manage IT security project.

Each month, I create a new ticket (by reccurent ticket) fore "Firewall rules audit" an i have to link it manually to the GLPI project task.

Сервис поддержки клиентов работает на платформе UserEcho