Quantify scheduled tasks done (linked to a contract) in order to invoice customers (entities).

9 years ago • updated by 5 years ago • 4

One great feature would be to quantify scheduled tasks done (linked to a contract) in order to invoice customers (entities).

Scheduled tasks time can be classified and calculated by category (i.e. Helpdesk, on site, transport ...) The durations of certain categories of tasks can be summed.

an even more wonderful feature would be an Odoo or Dolibarr ERP connector to avoid double data acquisition, no wasting time, fast, and error free billing.

The GLPI missing workflow.

Am I clear ?

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9 years ago

+1 for this :
"an even more wonderful feature would be an Odoo or Dolibarr ERP connector to avoid double data acquisition, no wasting time, fast, and error free billing.

The GLPI missing workflow."

8 years ago

2 days ago, my boss asked me : do you know if there is a way in GLPI to be warned by mail, if a customer ( entity ) is exceeding his Time-based contract ?

I think this functionality could be really useful

Merci par avance si un dev se lance.

Support KSM

Under review

5 years ago

Hi,

Thanks for your suggestion.

Our official GLPI Credit Plugin does this feature : http://plugins.glpi-project.org/#/plugin/credit

GLPI core integration is not planned at the moment, but is not discarded.

Regards,

Customer support service by UserEcho