Required ability to use templates in followups
It's coming soon : see https://github.com/glpi-project/glpi/issues/2554
done in https://github.com/glpi-project/glpi/pull/6008
Customer support service by UserEcho
It's coming soon : see https://github.com/glpi-project/glpi/issues/2554
done in https://github.com/glpi-project/glpi/pull/6008