KB articles linked to tasks

Joe Lee 4 years ago updated by GregBcn 4 years ago 1

Could be great if we could link KB articles to Tasks and not just Solutions.
For example, our technicians could look into the KB on how to configure the VPN for a client and use it as a task.
The end user doesn't care much to receive the procedure to configure his VPN as a solution :)

Also, the possibility to link those KB to Task Templates would be great.


It should be great when using a Task template....

Like How to do this task....