Group consecutive documents in timeline
Curtis Conard 4 years ago • updated 4 years ago • 0
If many documents are uploaded to a ticket, change, or problem within a certain timeframe (1 hour?), show them together in a gallery format. If another type of item is added between uploads, create a new gallery. To avoid formatting issues, non-images will need a placeholder image as currently nothing is displayed for those items.
This could be a preference setting for users. Willing to work on PR if there is interest in this.
A very rough example (needs formatting fixed for oversized images, and show the document icon somewhere):
Customer support service by UserEcho