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+5

Ticket validation - Respond via e-mail

SLRVPVLN2016 5 years ago • updated by Óscar Beiro - TICgal 5 months ago • 1

I think it might be convenient to validate a request directly in the email using an accept / reject button. Some validators are not very comfortable with the GLPI interface for the validation part.

Óscar Beiro - TICgal 5 months ago

This is already implemented via a plugin.

Customer support service by UserEcho