Add more types and recipients to Notificaition Planning recall
It would be useful to add additional recipients to notificaition for planned ticket task reminder.
In notification "planning reminder - planning recall" there are only Requeser (of tiсket o_O) and Technical (of task). Please add at least a group assigned to a task (for examlpe, in notification "ticket - new task" there are many recipients).
There is only one type of notification for new task. It would be convenient to make separate for different statuses - planed, to do, done. And for status chandge.
Customer support service by UserEcho