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If not, please describe it

0

Add notes to tickets notification

andrea olivares hace 2 años 0

Add notes to labels that can be inserted into project task notifications.

They will be inserted with a for loop because they can have more than one per activity.

The insertion or modification of a note as an "update event" of the activity must also be managed in order to trigger the sending of the notification.

0

Add Option to Promove to Solution

FBSDev hace 2 años 0

Hello guys.


We use 90% of GLPI via email, most solutions are sent via email.

There could be an option in the system where I promote the last conversation to solve the problem. That would help a lot.

Currently most of the solution is "OK" as it is answered by email.


Idea Image,

Image 425

Rgs

FBS

0

Improving ticket category attribution based on mail collector

Random488 hace 2 años 0

Hi,

Could a solution be thought to improve collecting emails from different mail folders without having to setup multiple collectors to have them placed in specific glpi categories??

With the actual version of glpi, those are the possibilities : : 

-business rules allow detection of the subject, however an email subject from an external party/client, is not something in general which you want to change/touch

-business rule based on collector's email adress is ok, however setting up several collectors to have their specific folder inspected could maybe be done in a more pragmatic way.

In a better world of course gmails, thunderbird, etc, would have a similar header field for tags and labels and then an easy rule could be added :)

Thank you for your time

0

v10.0.5 gabarit ticket champs masqués

rembert hace 2 años actualizado hace 2 años 1

Bonjour,

Sur les gabarits tickets default et utilisateur, j'ai masqué 2 champs :

observateur et lieu

quand je me connecte avec un code utilisateur, les champs ne sont pas masqués.

Je ne comprends pas pourquoi.

Bonen jorunée

0

Add an upgrade console command

Ben hace 2 años actualizado por Loiseau2nuit hace 2 años 1

Upgrading GLPI to a new version is a pain. It would be great if there was a console command to upgrade GLPI to the new version.

0

Add more than one Group at Automatic rule assignment rule

PauloLima tech hace 2 años 0

It is not possible add more than one Group to users through Automatic User assignment rule

Image 421

After add the first group, the option GROUPS is not displayed again.


It will be very usefull to Work with Groups based on Catalog Services 

0

Business rules for tickets

fabioneres08 hace 2 años 0

Hi! It would be interesting to add the option of transferring calls between entities in the rules, as with items. Example: Criterion = technical group Action = entity assign x In this way, calls would be automatically routed between en

0

User permissions - history etc

DragonflyMAD hace 2 años 0

Is it possible for the reporting user in the simplified view not to display the history of the request and information such as the person assigned to perform the task

0

resizing column witdth on ticket list view

Random488 hace 2 años actualizado hace 2 años 1

Hi,

I do not know if this is a big modification or not but resizing horizontaly column witdth on assistance view would rock(and thank you for already adding the column reorder in glpi 10 !)

Kind regards,

0

Add apereo/phpcas to standard GLPI build

Michał Panasiewicz hace 2 años actualizado hace 2 años 0

Please add apereo/phpcas to the standard GLPI build.

As far as I can see, the licensing problem that caused the library to be removed 5 years ago currently does not exist.

https://www.apache.org/licenses/GPL-compatibility.html

composer.json:
...

"ext-zlib": "*",

"apereo/phpcas": "^1.6",

"blueimp/jquery-file-upload": "^10.32",

...